

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses. Hosted by John Wilson and Jack Carr , each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry. From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies. If you're buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately. New episodes every Tuesday and Thursday. Learn more at www.ownedandoperated.com
Episodes


The Strategy That Doubled My Plumbing Sales in 90 Days

I Bought 3 Home Service Businesses in 90 Days — Here’s What Happened

Weird Marketing That Actually Works ($1M from Home Shows, Newspaper Leads, & Toilet Ads)

If I Had to Start a Home Service Business From $0, Here’s Exactly What I'd Do

AI Is Creating a MASSIVE Gap Between Contractors

The REAL Future of Home Services: Chick-fil-A, Handyman Businesses, and Industry Consolidation

The HVAC Marketing System That Will Dominate 2026

Why Cost Per Lead Is Misleading for Home Service Businesses

AI Isn’t Killing SEO—It’s Killing Bad Traffic (What Actually Works in 2026)

The 3 Stages of Building a Home Service Business From $1M to $20M and Beyond
John Wilson details his decade-long journey of building a trades business from $1 million to $40 million in revenue, outlining three key stages: $1-5M, $5-20M, and $20M+. He emphasizes the importance of aspiration over a rigid plan, recounting early struggles with limited resources and the initial focus on generating c...

Building a Billion-Dollar Septic Business

The $50K Truck Wrap Mistake Home Service Companies Make

The Marketing Stack for Home Service Businesses: $1M to $10M
The podcast explores marketing strategies for home service businesses as they scale from $1 million to $10 million in revenue. It emphasizes that lead generation is the primary focus for businesses in the $1 million to $5 million range, achieved through methods like Local Service Ads (LSA) and aggregators, while cautio...

Billboards for Home Service Businesses: When They Work (and When They’re a Waste)

How to Hire a GM or Operator for Your Home Service Business

The One Hire That Unlocks Growth

Our Biggest Business Failures (And What They Cost Us)

HVAC vs. Security: If You Had $5M, Where Would You Invest?

How to Fire Employees Fairly (Without Ruining Your Culture)
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