John Wilson · Business

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses. Hosted by John Wilson and Jack Carr , each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry. From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies. If you're buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately. New episodes every Tuesday and Thursday. Learn more at www.ownedandoperated.com

Episodes

#178 - Leveraging Discounts and Inside Sales for HVAC Growth

18 Mar 2025

42m

#177 - HVAC and Plumbing Lead Generation: Outbound Campaigns That Fill The Board

13 Mar 2025

41m

#176 - LEGENDS: The Roofing Kingpin: How Paul Reed Went From Local Player to Multi-Million Dollar Roofer

11 Mar 2025

39m

#175 - Find The BEST Leads: Modernize VP of Marketing Jamie Smith Breaks Down the Secret to Success

06 Mar 2025

56m

#174: Ex-Microsoft Head of Product: Anand Subbaraj on Building AI for the Trades

04 Mar 2025

49m

#173 - "We Booked 400 Calls a Week": How Avoca AI is Shaping Home Services

27 Feb 2025

43m

AI processed

This podcast interviews Tyson Chen, CEO of Avoca, an AI-powered call center platform for home services businesses. The discussion covers Avoca's two main products: Coach (AI-driven CSR training) and Responder (AI call handling and booking). Avoca boasts significant improvements in booking rates (from 43% to the low 9...

#172 - From Dropout to CEO—Kelly Roberts on Building a $15M HVAC Business

25 Feb 2025

55m

#171 - Why Your Sales Pipeline Is Failing—Hatch's Chief Revenue Officer 'Tim Geisenheimer' Explains the Mistakes Costing You Millions

20 Feb 2025

40m

#170 - "Most Sales People Suck at Their Job": How Siro’s AI Is Turning Sales Reps Into Top Performers with Jake Cronin

18 Feb 2025

51m

#169 - Scaling an HVAC Startup to $6M: How Andrew Morrell Went from ZERO to Millions

13 Feb 2025

56m

#168 - We Cut Payroll Costs by 50%—Here’s How Remote Hiring Cuts Major Costs

11 Feb 2025

38m

#167- Stop Pitching, Start Closing—The Secret to More Plumbing Conversions

06 Feb 2025

35m

#166 - “AI won’t replace people” Gabe Pinchev from FieldPulse Shares How Software Will Transform The Trades

04 Feb 2025

47m

#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress

21 Jan 2025

31m

#161 - Private Equity vs. Co-Investment: Strategies for Scaling Small Businesses

16 Jan 2025

41m

#160 - How This One Sales Tactic Unlocked $10 Million in Potential

14 Jan 2025

43m

#159 - Turning Data into Dollars: How to Use AI in The Trades with Sebastian Jimenez

07 Jan 2025

47m

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