Anand Subbaraj, former Head of Product at Microsoft, joins us to share his journey from big tech to building Zuper, a game-changing field service management platform.

We dig into why he left Microsoft to tackle a massive industry problem, the challenges of launching a tech startup and how Zuper is reshaping field service management with flexibility, automation, and a seamless customer experience.

Special Thanks to Avoca

Looking to train your call center and improve technician performance? Avoca AI is here to help your team identify existing issues, improve call quality, and drive results from start to finish.

Use our link to schedule a demo: https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2025-01

Shout Out to Supply House

Big shoutout to Supply Housefor helping us meet our fast turnaround times. With 250,000+ SKUs across plumbing, HVAC, and electrical, they get us what we need—fast.

Their Trademaster program offers free shipping, returns, and discounts, all with no membership fee.

Check them out at www.supplyhouse.com!

Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X

Episode Guest:
Anand Subbaraj on LinkedIn: https://www.linkedin.com/in/anandsubbaraj

Contact Owned and Operated:

info@ownedandoperated.com
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

#174: Ex-Microsoft Head of Product: Anand Subbaraj on Building AI for the Trades

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#174: Ex-Microsoft Head of Product: Anand Subbaraj on Building AI for the Trades