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John Wilson · Business

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses. Hosted by John Wilson and Jack Carr , each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry. From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies. If you're buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately. New episodes every Tuesday and Thursday. Learn more at www.ownedandoperated.com

Episodes

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#158 Pricing Effectively Based On Your Efficiency

31 Dec 2024
41m
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#157 Your Questions, Answered: Commission, Supplier Leverage, and Training Strategies

24 Dec 2024
30m
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#156 LEGENDS: From the Trades to $110 Million with Nexgen Founder Ismael Valdez

17 Dec 2024
48m
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#155 - Merging Cultures: Challenges In Home Service Acquisitions

10 Dec 2024
52m
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#154 - Business Cost Management and Sustainable Home Service Growth

03 Dec 2024
49m
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#153 - AI In Customer Service with Hatch and Chris Bache

26 Nov 2024
28m
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#152 - Advice for Selling a Home Service Business with Leap Partners

19 Nov 2024
44m
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#151 - From Leads to Revenue: Maximizing Your Marketing ROI with Sam Preston

12 Nov 2024
41m
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#150 - LEGENDS: From Bankruptcy to $75 Million with EcoPlumber and Aaron Gaynor

05 Nov 2024
59m
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#149 - Leadership Through Open Book Management with Ellen Rohr

29 Oct 2024
1h 3m
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#148 - Using Global Talent to Outpace Competition with Sagan's Jon Matzner

22 Oct 2024
35m
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#147 - From Customer to Owner: The Journey into Business Acquisition and Ownership

15 Oct 2024
36m
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#146 -Peter Lohmann and Home Service Branding as Lead Generation

08 Oct 2024
59m
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#145 - LEGENDS: Chris Hoffman and Home Service Financial Discipline at $100M and Up

01 Oct 2024
59m
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#144 - Call Center Commission and Navigating HVAC Equipment Pricing

24 Sep 2024
48m
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#143 - Call-by-Call HVAC Growth Management with Service MVP Joe Crisara

17 Sep 2024
56m
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#142 - TR Miller's Brian Sloan and Scaling a Multi-Generational Business

10 Sep 2024
49m
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#141 - Wyatt Smith and Gamifying Employee Retention with UpSmith

03 Sep 2024
23m
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#140 - Navigating the ServiceTitan KPI Minefield with Danny Peavey

27 Aug 2024
28m
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#139 - LEGENDS: Chad Peterman’s $120M Home Service Scaling Strategy

23 Aug 2024
53m
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