

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses. Hosted by John Wilson and Jack Carr , each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry. From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies. If you're buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately. New episodes every Tuesday and Thursday. Learn more at www.ownedandoperated.com
Episodes


#157 Your Questions, Answered: Commission, Supplier Leverage, and Training Strategies

#156 LEGENDS: From the Trades to $110 Million with Nexgen Founder Ismael Valdez

#155 - Merging Cultures: Challenges In Home Service Acquisitions

#154 - Business Cost Management and Sustainable Home Service Growth

#153 - AI In Customer Service with Hatch and Chris Bache

#152 - Advice for Selling a Home Service Business with Leap Partners

#151 - From Leads to Revenue: Maximizing Your Marketing ROI with Sam Preston

#150 - LEGENDS: From Bankruptcy to $75 Million with EcoPlumber and Aaron Gaynor

#149 - Leadership Through Open Book Management with Ellen Rohr

#148 - Using Global Talent to Outpace Competition with Sagan's Jon Matzner

#147 - From Customer to Owner: The Journey into Business Acquisition and Ownership

#146 -Peter Lohmann and Home Service Branding as Lead Generation

#145 - LEGENDS: Chris Hoffman and Home Service Financial Discipline at $100M and Up

#144 - Call Center Commission and Navigating HVAC Equipment Pricing

#143 - Call-by-Call HVAC Growth Management with Service MVP Joe Crisara

#142 - TR Miller's Brian Sloan and Scaling a Multi-Generational Business

#141 - Wyatt Smith and Gamifying Employee Retention with UpSmith

#140 - Navigating the ServiceTitan KPI Minefield with Danny Peavey

#139 - LEGENDS: Chad Peterman’s $120M Home Service Scaling Strategy
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