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Service Management Leadership Podcast · Business

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

Episodes

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ServiceNotes - Rina Brahmbhatt and Karen Brusch

23 May 2025
8m
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Service Management Leadership - Service Management Best Practices, Part 3 , Service Request Management

22 May 2025
4m
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Ep 55: “AI: Getting Philosophical” – James Finister, Part 4

22 May 2025
24m
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Service Management Leadership - Part 1 of Series on Digital Experience

19 May 2025
6m
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Beyond the Call: A Mother’s Advocacy and the Heart of Home Care

16 May 2025
26m
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Service Management Leadership - Service Management Best Practices, Part 2 , Incident Management

15 May 2025
6m
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Ep 54: "AI: Risky Business?" James Finister, Part 3

14 May 2025
22m
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Service Management Leadership - Service Delivery Changes Coming In The Next Five Years

12 May 2025
9m
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Rina Brahmbhatt and Priyanka Sharma - Final Episode

09 May 2025
15m
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Service Management Leadership - Service Management Best Practices, Part 1 , Change Management

08 May 2025
7m
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Ep 53: "Emulated Empathy" - James Finister, Part 2

07 May 2025
27m
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Service Management Leadership - Measuring Service Delivery Success

05 May 2025
7m
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Rina Brahmbhatt and Priyanka Sharma - Episode 4

02 May 2025
8m
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Service Management Leadership - How to Calculate Service Costing According to Gen AI

01 May 2025
7m
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Ep 52: "The Ethics of AI" - James Finister, Part 1

01 May 2025
25m
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Service Management Leadership - Mapping Dependencies

28 Apr 2025
8m
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Rina Brahmbhatt and Priyanka Sharma - Episode 3

25 Apr 2025
8m
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Service Management Leadership - Service Management Metrics According to Gen AI

24 Apr 2025
11m
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Ep 51: "The Wrap Up" - Tracy Berry, Part 3

24 Apr 2025
17m
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Service Management Leadership - How Best To Operationalize Projects

21 Apr 2025
8m
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