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WaitWhat · Business

Masters of Scale

On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman (LinkedIn co-founder and Greylock partner). From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise.

Episodes

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Always be the challenger

06 Aug 2026
28m
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Jesse Cole, founder of the Savannah Bananas, redefines professional sports by prioritizing fan delight over traditional revenue models. By treating baseball as a high-energy, circus-style entertainment experience, Cole emphasizes the importance of "Fans First" decision-making, which includes maintaining accessible tick...

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The new rules of brand building, with Wieden+Kennedy CEO

04 Aug 2026
30m
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Modern business success hinges on aligning brand identity with strategic intentionality across every consumer touchpoint, moving beyond traditional advertising. Neal Arthur, CEO of Wieden and Kennedy, emphasizes that branding is now a fundamental CEO responsibility, as companies must maintain consistent humanity and aw...

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How to beef up your business, with ButcherBox CEO Mike Salguero

30 Jul 2026
35m
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Mike Salguero, founder and CEO of ButcherBox, details his transition from a failed venture-backed marketplace, CustomMade, to bootstrapping a $650 million direct-to-consumer meat subscription business. He emphasizes the importance of maintaining founder integrity and resisting investor pressure to pursue unsustainable ...

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Serena Williams on winning in business

28 Jul 2026
25m
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Serena Williams is leveraging her transition from tennis champion to venture capitalist at StarFire Ventures to reshape the investment landscape. Her firm prioritizes high-growth potential while maintaining a deliberate focus on underrepresented founders, viewing this not as philanthropy but as a strategic opportunity ...

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Possible: Satya Nadella on making human and token capital compound

25 Jul 2026
1h 0m
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The integration of AI into the modern enterprise represents a fundamental shift in corporate strategy, moving beyond simple tool adoption to treating AI as the core of the firm’s future. Organizations must balance human capital with "token capital," ensuring that tacit knowledge—the unique operational judgment and tast...

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Author Jim Collins on unlocking your potential

23 Jul 2026
32m
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Jim Collins, author of Good to Great, explores the evolution of his perspective on life and career through his latest work, What to Make of a Life. Central to this shift is the concept of "encodings"—durable, innate capacities that, when aligned with the right environment, catalyze extraordinary performance. Individual...

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Delta's Ed Bastian on spiking fuel, summer travel, and a blunt reality check on AI

21 Jul 2026
28m
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Delta CEO Ed Bastian navigates the complexities of modern corporate leadership, emphasizing resilience and human-centric strategy amidst geopolitical and economic volatility. By shifting from a commodity-based model to a premium service provider, Delta maintains strong customer loyalty even as fuel prices and operation...

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Build better relationships at work

16 Jul 2026
33m
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Relational intelligence serves as a critical competitive edge in the modern workplace, where human connection is increasingly threatened by remote work and technological shifts. Founder conflict, cited in research as a factor in 65% of startup failures, underscores the necessity of addressing interpersonal dynamics wit...

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The quiet reinvention of a $42b business, with Canva’s Cameron Adams

14 Jul 2026
23m
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Canva has fundamentally transitioned from a design-focused company to an AI-first platform, aiming to empower a billion users by integrating artificial intelligence into the creative process. Rather than replacing human judgment, this shift prioritizes amplifying ideas and maintaining human control, ensuring that AI-ge...

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Pioneers of AI: John Deere's AI vision for future farms

11 Jul 2026
36m
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John Deere has evolved from a traditional equipment manufacturer into a sophisticated technology enterprise, leveraging artificial intelligence to maximize agricultural efficiency. By integrating GPS, computer vision, and embedded GPU computing into machinery, the company enables precise "plant-level management," ensur...

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Chef Marcus Samuelsson on the ingredients for success

09 Jul 2026
35m
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Amplifying diverse stories within a community serves as a foundational strategy for building trust, loyalty, and enduring business impact. Leaders who create platforms for these narratives—whether through culinary innovation or institutional programming—unlock unique perspectives that foster deeper connections. Marcus ...

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Relevance is a sport: Gap’s Richard Dickson on swinging, missing, and winning

07 Jul 2026
26m
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Revitalizing iconic brands requires a shift from purely commercial decision-making to a narrative-driven strategy rooted in pop culture. Richard Dickson, CEO of Gap Inc., applies this methodology to transform Gap by prioritizing brand storytelling, emotional connection, and cultural relevance. Success hinges on a flywh...

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How to build breakout products, with Mark Pincus & Reid Hoffman

02 Jul 2026
30m
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Product development requires a disciplined approach to innovation, best captured by the "Proven, Better, New" framework. By anchoring products in proven mechanics, refining them through minor improvements, and isolating novel features, founders minimize failure while maximizing learning. The current AI era accelerates ...

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Cannes Lions’ battle of the brands: Starbucks’ stumble, World Cup ads, and more

30 Jun 2026
31m
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Marketing in the era of artificial intelligence demands a shift from mere process automation to intentional, human-centered strategy. While AI effectively handles syntax and operational efficiency, human ingenuity remains the essential driver of semantic meaning and creative breakthroughs. CMOs must evolve into enterpr...

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Pioneers of AI: Reid Hoffman says the AI race is not a cage match

27 Jun 2026
35m
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AI's rapid evolution and its impact on market valuations, startup defensibility, and the future of work define the current technological landscape. Reid Hoffman, a prominent tech investor and co-founder of LinkedIn, asserts that OpenAI and Anthropic are not locked in a zero-sum "cage match" but are instead foundational...

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How to balance a two-sided marketplace, with Care.com CEO Brad Wilson

25 Jun 2026
31m
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Caregiving represents a critical, fragmented infrastructure challenge that requires a shift toward integrated, flexible solutions for families. As the CEO of Care.com, Brad Wilson emphasizes that the future of work hinges on supporting employees through comprehensive care benefits, including backup care and concierge s...

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$300m in year two. The controversy came free, with David Protein’s Peter Rahal

23 Jun 2026
20m
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David, a protein bar company founded by Peter Rahal, has achieved rapid market success, reaching $300 million in revenue within two years through a focus on high-protein, low-calorie formulations. The brand utilizes EPG, a modified triglyceride fat that resists digestion, to provide texture without caloric density. Des...

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IBM’s $10 billion bet on what comes after AI

18 Jun 2026
41m
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IBM CEO Arvind Krishna outlines the strategic imperative for enterprises to move beyond AI experimentation toward scalable, domain-specific implementation. Foundation models are rapidly becoming commodities, necessitating a shift toward cost-efficient, purpose-built solutions rather than universal, resource-heavy appli...

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The U.S. at 250: The case for reckoning and rebuild, with Ian Bremmer

16 Jun 2026
31m
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The United States faces a critical "political recession" as it approaches its 250th anniversary, characterized by institutional stagnation and a widening gap between societal needs and existing power structures. Political scientist Ian Bremmer identifies a pervasive revolutionary spirit driven by extreme wealth inequal...

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The future of EVs, with Rivian’s RJ Scaringe

11 Jun 2026
40m
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Building a complex automotive company like Rivian requires managing millions of interconnected decisions across hardware, software, and logistics. Scaling effectively hinges on enabling highly distributed, coordinated decision-making rather than centralizing every choice. Strategic vertical integration allows for produ...

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