

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses. Hosted by John Wilson and Jack Carr , each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry. From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear real-world lessons, proven strategies, and actionable playbooks from people who have actually built successful companies. If you're buying your first business, scaling past your next revenue milestone, or building toward an eventual exit, Owned and Operated delivers practical insights you can apply immediately. New episodes every Tuesday and Thursday. Learn more at www.ownedandoperated.com
Episodes


#117 - Leads and LSAs: The Post-Acquisition Journey to 5 Million

#116 - SCORE! Navigating Success in Home Service Growth with Scorecarding

#115 - Turf, Territory, and Scaling Your Business with Johannes Hock

#114 - Find Your Score! NPS, Customer Satisfaction, and Righting Wrongs

#113 - Fraud Unveiled: Navigating Small Business Scams & Safeguards

#112- Breaking Down One of the Largest Home Service Companies in America

#111- Acquisitions vs. Startups: Deciding to Buy or Build in Home Services

#110- Avoid These Mistakes and Save Money with Your Home Service Business

#109- The $100M Goal: Why I'm Growing My Home Services Businesses

#108- Cassie Niekamp: Scaling New Heights in the Fencing Industry

#107- Rich Jordan's Entrepreneurial Journey in Plumbing

#106- Warehouse Management: Sales Folders, Packout Kits, & Vendor Relationships

#105- Week 1 of Jack's Plumbing Business Acquisition

#104- How To Run a Remote Cleaning Business with Neel Parekh

#103- Navigating Marketing Challenges and Expansion in Business

#102- Guerilla Marketing Tactics: Standing Out in Overcrowded Home Service Markets

#101- The 10 Best Home Service Business: John and Jack’s Ultimate Wishlist

#100- Using AI in Home Service Businesses

#99- The Best Communication Strategies That Professionalize Your Home Service Business
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