This interview podcast features Adam Grant interviewing Loretta Ross, author of "Calling In," about her perspective on constructive confrontation and her critique of cancel culture. The conversation begins with Ross describing her evolution from a "call-out queen" to advocating for "calling in," a more empathetic approach to addressing harmful behavior. Ross shares personal anecdotes, including experiences with former Klansmen, illustrating how focusing on understanding and fostering dialogue can be more effective than shaming. A key takeaway is Ross's emphasis on self-reflection and choosing a response that prioritizes personal growth and accountability over immediate emotional reactions. The interview concludes with a discussion on language policing and the importance of grace and understanding in navigating evolving social norms.
