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InvGate · Technology

Ticket Volume - IT Podcast

News and information for improving IT experiences. Ticket Volume connects a community of Service Management professionals with new ideas and perspectives. Powered by InvGate. New episodes soon!

Episodes

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51. IT Service Desk Fundamentals: Work Culture, a Solid Structure, and Certifications, with Sanjay Nair

04 May 2023
30m
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50. ITIL: New Certification Schemes, Combined Frameworks, and Future Plans, with Markus Bause from PeopleCert

27 Apr 2023
25m
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[LIVE SESSION] Service and Support Leadership in 2023

20 Apr 2023
53m
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49. How to transition into more sustainable IT practices, with Mark Bradley

13 Apr 2023
28m
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48. A Look Into Servant Leadership and Putting People First, with Rocky McGuire

06 Apr 2023
26m
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38. Value Management and the difference between ITIL v3 and ITIL 4, with David Billouz

19 Jan 2023
25m
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16. Is ITIL 4 falling behind? The future of ITIL, with David Cannon from nfiniti3

04 Aug 2022
19m
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