McKinsey on Consumer and Retail

Convenience or discovery: Which mission will your store serve?

Pacsun’s Gen Z playbook: Listen, learn, and let go

From dashboards to decisions: Empowering merchants with agentic AI

Agentic AI's potential to revolutionize retail merchandising is explored, addressing both excitement and skepticism surrounding its tangible impact. Maura Goldrick and Daniel Loible share insights on how AI can enhance proven retail strategies like pricing and promotion optimization by making them faster and more custo...

Rethinking restaurant success

How today’s consumers are spending their time and money

This McKinsey on Consumer and Retail podcast episode features excerpts from a webinar with Christina Adams and Carrie Eldridge, leaders of ConsumerWise at McKinsey, discussing highlights from their "State of the Consumer 2025" report. The discussion revolves around five key trends: consumers spending more time alone an...

Holiday shopping 2025: US consumers hunt for early deals

A close look at the global beauty industry in 2025

How the sporting goods industry can turn uncertainty into opportunity

Portfolio and performance: Priorities for CPG leaders

Luxury retail is about ‘emotions, not transactions’

How product design can yield ‘triple wins’: Growth, margin, and sustainability

The art and science of reducing retail shrink

This podcast episode provides a comprehensive overview of retail shrink, its causes, and effective solutions. Experts in the field discuss the importance of a clear definition and measurement of shrink, which encompasses not only theft but also factors like waste and spoilage. The podcast explores the shift in shrink c...

Holiday shopping in 2023: ‘It started early and will end late’

How to do a ‘retail reset’: Priorities for retail leaders

Consumers are spending on sustainable consumer goods: Highlights from new research

Purposeful growth in retail: Perspectives from two former Nike execs

This podcast episode highlights Nike's growth journey, focusing on its shift towards serving underserved consumers, leveraging direct customer relationships, and embracing digital transformation. The discussion emphasizes the balance between growth and environmental responsibility, with Nike's sustainability initiative...

‘Let’s not just rely on data’: Holt Renfrew’s Anne Pitcher on the future of retail

The state of grocery retail around the world

How Europe’s CPG leaders can navigate inflation

The ‘Great Attrition’ in frontline retail—and what retailers can do about it