Curious what it would be like to walk in someone else’s (work) shoes? Join New York Times bestselling author Dan Heath as he explores the world of work, one profession at a time, and interviews people who love what they do.
Forensic architects function as "building doctors," diagnosing structural and design failures to provide expert testimony in legal disputes. Water intrusion remains the primary cause of construction defects, often leading to severe issues like structural decay in wood-frame buildings. Professionals in this field must b...
Mail carriers serve as vital, often overlooked pillars of community connection, transforming a routine delivery job into a role of neighborhood stewardship. John Ayala, a retired Los Angeles mail carrier with 42 years of experience, illustrates how the profession evolved from manual sorting to high-volume package deliv...
Airport CEOs manage complex, multi-faceted infrastructure that extends far beyond the common misconception that airlines operate terminal facilities. Pittsburgh International Airport CEO Christina Cassotis oversees critical operations, including runway maintenance, terminal design, and concession management, while navi...
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