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37signals · Business

REWORK

A podcast by 37signals about the better way to work and run your business. The REWORK podcast features the co-founders of 37signals (the makers of Basecamp and HEY), Jason Fried and David Heinemeier Hansson sharing their unique perspective on business and entrepreneurship along with host Kimberly Rhodes.

Episodes

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Building a Community

29 Jan 2025
18m
AI processed

This interview podcast focuses on building a successful online community around a business or product. The hosts, Kimberly Rhodes, Merissa Dawson, and Ashley Bowe, discuss the creation and evolution of 37signals' Basecamp community, highlighting its development from a small beta group to over 2,100 members. The discu...

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Support is a Feature

22 Jan 2025
20m
AI processed

This interview podcast features Kimberly Rhodes interviewing Chase Clemons, Head of Support at 37signals, about the company's approach to customer support. The conversation explores 37signals' philosophy of treating support as a product feature, emphasizing the value of experienced support staff and their role in cust...

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Hire When It Hurts

15 Jan 2025
19m
AI processed

This panel discussion podcast from 37signals focuses on their company's hiring philosophy: "hire when it hurts." The hosts discuss the rationale behind this approach, emphasizing the importance of avoiding unnecessary hires and the negative consequences of employing people without sufficient work. They illustrate thi...

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Seven Shipping Principles

08 Jan 2025
22m
AI processed

In this episode of the REWORK podcast, the hosts delve into 37signals' "Seven Shipping Principles" for sustainable software development. They focus on the first four principles: delivering only high-quality work, shipping with confidence based on the task’s importance, taking responsibility for any issues that arise po...

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Building to Flip is Building to Flop (replay)

24 Dec 2024
19m
AI processed

In this episode of the REWORK podcast, the hosts explore the pitfalls of building a business just to sell it for a quick profit. They highlight how this mindset often leads to cutting corners on quality, undermines customer trust by focusing on fast sales rather than lasting value, and ultimately leaves founders feelin...

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The Biggest Customer Conundrum

18 Dec 2024
22m
AI processed

In this episode of the REWORK podcast, hosts Jason Fried and David Heinemeier Hansson explore the pitfalls of focusing solely on large enterprise clients in software businesses. They argue that prioritizing a few major clients can lead to instability and hinder product development, as it forces companies to cater to th...

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The End of Year Junk Drawer

11 Dec 2024
18m
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In this episode of the REWORK podcast, the hosts explore how 37signals approaches the end of the year with a more relaxed and informal workflow. Rather than sticking to their usual six-week cycles, December becomes a time for tackling loose ends, fixing bugs, and working on smaller projects—what they call a "junk drawe...

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A Product Pivot

04 Dec 2024
22m
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In this episode of the REWORK podcast, the team explores the crucial role of pivoting in product development. Initially, they concentrated on enhancing keyboard navigation for new emails in HEY but faced technical challenges. They soon realized that the real issue was the efficient processing of new emails, not the nav...

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The Competition is Your Costs

27 Nov 2024
29m
AI processed

In this episode of the REWORK podcast, the founders of 37signals highlight the crucial role of managing business costs as a key competitive edge, rather than just concentrating on external rivals. They argue that by prioritizing internal cost control—such as keeping expenses in check and ensuring healthy profit margins...

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AI, Employee Equity, and Other Listener Questions

20 Nov 2024
25m
AI processed

In this episode of the REWORK podcast, Jason Fried and David Heinemeier Hansson tackle listener questions about juggling multiple products, leveraging AI, and employee compensation. They emphasize the importance of focusing on one product at a time, especially for smaller companies, rather than spreading efforts too th...

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What are You Replacing?

13 Nov 2024
28m
AI processed

In this episode of the REWORK podcast, hosts Jason Fried and David Heinemeier Hansson explore product development by focusing on what users have to sacrifice, rather than just what they gain. They point out that many products replace existing habits or tools, such as using email for project management. Successful marke...

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Question Your Customers

06 Nov 2024
18m
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In this episode of the REWORK podcast, hosts Jason Fried and David Heinemeier Hansson emphasize the importance of asking customers open-ended questions for feedback instead of relying on lengthy multiple-choice surveys. They believe that these open-ended inquiries lead to richer, more meaningful responses that reflect ...

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V1 is for Us

30 Oct 2024
32m
AI processed

In this podcast episode, the hosts explore 37signals' approach to software development, highlighting their philosophy of building products primarily for their own needs before considering outside users. David Heinemeier Hansson and Jason Fried discuss the dangers of designing for hypothetical scenarios, emphasizing tha...

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Principles of Communication

23 Oct 2024
27m
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In this podcast episode, Kimberly Rhodes, Jason Fried, and David Heinemeier Hansson from 37signals delve into effective internal communication. They present a well-structured guide packed with vital principles for improving organizational interactions. The discussion emphasizes the importance of quick publishing, clear...

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Say No by Default

16 Oct 2024
32m
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In this podcast episode, hosts Kimberly Rhodes, Jason Fried, and David Heinemeier Hansson explore the important yet often overlooked skill of saying "no" in business and product development. They share various examples that highlight the dangers of overcommitting, pointing out that the regret from agreeing too easily o...

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Preparing for a Company Meet-up

09 Oct 2024
23m
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In this podcast episode, the hosts explore the importance of in-person meetups at 37signals, emphasizing that these gatherings focus on connection rather than just productivity. They discuss how the choice of venue and atmosphere can greatly impact the experience, highlighting the difference between dull spaces and vib...

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Achieving Optionality

02 Oct 2024
20m
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In this podcast episode, Jason Fried and David Heinemeier Hansson, the co-founders of 37signals, explore the idea of "optionality" in business. They highlight the importance of having the freedom to make choices without external pressures, which encourages experimentation and innovation. A prime example is their decisi...

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Progressing in Public Speaking

25 Sep 2024
21m
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This podcast episode delves into the intricate relationship between fear and skill in public speaking, highlighting insights from seasoned speakers Jason and David. They share personal experiences of overcoming anxiety and emphasize the importance of authenticity and preparedness, whether through scripted talks or impr...

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Everybody Works

18 Sep 2024
26m
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This podcast episode features a deep dive into the unconventional company structure of 37signals as co-founders Jason Fried and David Heinemeier Hansson discuss how operating without full-time managers enhances their business culture, promotes hands-on leadership, and fosters career progression for individual contribut...

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Dare to Be Basic

11 Sep 2024
24m
AI processed

This podcast episode delves into the complexity of human preference for simplicity, as David Heinemeier Hansson and Jason Fried discuss how embracing a minimalist approach can lead to greater sophistication and effectiveness in both business and product design. They argue that reducing complexity, focusing on essential...

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