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At Vercel, 91% of support volume is already resolved by an agent.

After spending a decade at Google and another at Stripe, Jeanne Grosser shares how AI is changing the way Vercel goes to market.

She also talks about the founder relationship as a “professional marriage,” what she looks for in a company she can stay at for a decade, and why she believes every pixel on the internet could eventually be built on Vercel.

How Vercel Is Rethinking Go-to-Market With AI | COO Jeanne Grosser

Grit

How Vercel Is Rethinking Go-to-Market With AI | COO Jeanne Grosser