No, That's Not a Software Factory — Ryan Cooke, WorkOS

Software factories must shift focus from simple code output metrics—like the number of pull requests—to outcome-based metrics that measure actual feature delivery and engineering value. At WorkOS, this involves embedding engineering processes directly into the factory through systems like TARS, which automates project tracking and lifecycle management via webhooks. By integrating tools like Linear and GitHub with a custom MCP gateway, the factory gains the autonomy to handle product engineering tasks, such as generating project briefs and managing ticket dependencies. This infrastructure-centric approach enables teams to move beyond the "blank page" problem, allowing engineers to focus on high-level specification while the agent handles execution. Ultimately, owning the infrastructure layer facilitates a self-improving system that learns from session data to refine coding skills and adapt to evolving development requirements.