Codex from 0 to 10M Users: Building ChatGPT Work — Akshay Nathan, OpenAI

ChatGPT Work functions as a "super app" for productivity, designed to bridge the gap between complex technical capabilities and accessible knowledge work. By integrating the Codex harness with ChatGPT, the platform enables users to generate artifacts like spreadsheets, websites, and research tools without requiring deep technical expertise. This evolution reflects a shift from simple conversational AI to an agentic environment where users can delegate tasks, manage files, and iterate on projects through a unified interface. The platform emphasizes a "show, not tell" approach to user adoption, leveraging persistent computer environments and sub-agents to handle complex, parallelizable tasks. Ultimately, the goal is to provide users with leverage, allowing them to automate mundane processes and focus on high-level strategy, while maintaining a flexible, non-siloed experience that adapts to both professional and personal productivity needs.