In this episode of the HR Leaders podcast I'm joined by my guest Karoline Raets, Chief People Officer at Itiviti.

Episode highlights

[01:10] - What does the return to work look like at Itiviti?

[05:28] - How are you staying up to date with COVID rules in each location?

[07:19] - How are you aiding the return to work and what changes can employees expect?

[09:27] - Karoline's unconventional journey into HR

[13:10] - Converting back-office HR to a front-facing function

[15:59] - How did the HR team react to your new role?

[17:26] - How Karoline's vulnerability and supportive team led to her success

[19:10] - Advice for others looking to start a role in HR

[20:18] - Qualifications or experience: what's more important?

[22:05] - How Karoline's focus changed with the acquisition

[24:39] - Karoline's hopes for new and better systems from the acquisition

[26:35] - How Karoline built the system she needed but not without challenges

[30:28] - What was the personal impact of laying off employees early in your career?

[36:06] - How did your previous experience in business help you in your role as a CHRO?

[38:57] - HR Leaders Quick Fire Round

[45:10] - Karoline's parting advice for you

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