Experian's tech chief defends credit scores: 'We're not Palantir'

Experian's CEO of Technology and Software Solutions, Alex Lintner, discusses data, AI, consumer trust, and security with Nilay Patel. Lintner emphasizes Experian's role in providing information, not making decisions, to facilitate access to credit, healthcare, and automotive services. He highlights the company's commitment to data privacy, consent, and security, particularly with the increasing risks posed by AI. Lintner also shares Experian's history and its focus on using data for good, such as helping consumers improve their credit scores through Experian Boost. He addresses concerns about consumer empowerment and the importance of providing easy opt-out options and U.S.-based customer support.