Sierra CEO Bret Taylor on why the AI bubble feels like the dotcom boom

In this episode of Decoder, Alex Heath interviews Bret Taylor, CEO of AI startup Sierra and chairman of OpenAI, about Sierra's AI agents for customer support and the broader AI landscape. Taylor discusses Sierra's outcome-based business model, focusing on AI agents that autonomously resolve customer issues, and the company's focus on larger enterprise clients. He also shares his thoughts on the progress of AI models, the definition of AGI, and the potential bubble in the AI sector, drawing parallels to the internet bubble. Taylor emphasizes the importance of applied AI companies providing specific solutions and expresses optimism about the future impact of AI on various industries.