27 Apr 2023
16m

How to upsell discounted customers to generate 10x more in MRR

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SaaS Interviews with CEOs, Startups, Founders

This podcast episode explores how Luxlock, a SaaS platform for luxury brands, grew its business tenfold, from pilots to being enterprise-ready. The founder, Casey Golden, shares insights on selling SaaS software to luxury brands at full price, despite being the most expensive in the market. Luxlock's monetization strategy includes a revenue share model, a SaaS fee, and tiered pricing with a 5x return. The company focuses on aligning its success with customer growth and delivering exceptional customer service through commission-based sales and seamless customer experiences. Implementing a revenue share model poses challenges, but it offers opportunities for software companies to attach themselves to clients' LTV and increase it.

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