I’m a fangirl for your SaaS business, here's why you need me to survive an economic downturn

This podcast episode centers around the concept of recognizing, engaging, and leveraging passionate fans to promote SaaS business growth, with Notion serving as a prominent example of how robust fandom can be cultivated. The speaker suggests identifying super fans and creating connections with them, treating them as advocates rather than customers, and avoiding actions that might disappoint or misguide them.