In this episode of the Sales Hacker Podcast, we have Haydar Al-Saad, Founder of RevSetter, a customer success platform that helps companies raise their customer retention. Join us for an honest conversation about creating a customer success program to expand your business.

What You’ll Learn

Mitigating churn by finding your happy customers and expanding with them
Profiling your customer success teams
Customer success investment as revenue generation

Show Agenda and Timestamps

About Haydar and RevSetter[02:05]
Differences in retention platform features [08:18]
Finding the right Customer Success people [15:32]
Why Execution is more important than Innovation [19:29]
Paying it forward [23:38]
Sam’s Corner [26:08]

The GTM Podcast
The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.

Visit gtmnow.com for more episodes and other interesting content.

Why Your Company Needs a Robust Customer Success Program

The GTMnow Podcast

Why Your Company Needs a Robust Customer Success Program