30 Apr 2025
24m

Yum! Brands, the World’s Largest Restaurant Company, Advances AI Adoption - Ep. 254

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NVIDIA AI Podcast

In this episode of the NVIDIA AI Podcast, host Noah Kravitz interviews Joe Park, Chief Digital and Technology Officer of Yum! Brands, Inc., and President of Bite Buy Yum!, at GTC 2025. Joe discusses his background and how he came to Yum! Brands, emphasizing the transformative role of technology and AI in the quick-service restaurant industry. He highlights Yum! Brands' partnership with NVIDIA and specific AI applications, such as machine learning for sales forecasting and inventory management, computer vision for order accuracy and drive-thru optimization, and voice AI for order taking. Joe also introduces Byte by Yum!, a proprietary platform integrating restaurant technologies with a central AI model, aimed at simplifying operations for restaurant managers and improving team member experiences. He shares future plans, including expanding voice AI, computer vision, and equipping restaurant general managers with AI-driven intelligence for better decision-making.

Outlines

Part 1: Introduction and Transformation

Part 2: AI Applications and Scaling

Part 3: Byte by Yum! and Future Intelligence

Part 4: Advice and Conclusion

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