Robert Fersh shares tried and tested strategies for de-escalating conflict and bridging disagreements.

— YOU’LL LEARN —

1) How to find shared goals to move past differences

2) The best way to deal with defensiveness

3) What to do when you fundamentally disagree

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— ABOUT ROBERT —

Rob Fersh is a seasoned consensus-builder and has spent over 45 years bridging policy differences and moving public policy forward in Washington DC, working for Congress, in the Executive Branch, and in leading non-profits. He studied at Cornell University and Boston University School of Law. Rob founded Convergence Center for Policy Resolution in 2009 after directing a national anti-hunger organization. Rob's work has been featured in The New York Times, The Washington Post, The Wall Street Journal, and CNBC.

• Book: From Conflict to Convergence: Coming Together to Solve Tough Problems

• Website: ConvergencePolicy.org

— RESOURCES MENTIONED IN THE SHOW —

• Book: Getting to Yes: Negotiating Agreement Without Giving In by William Ury and Robert Fisher

• Book: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey

• Past episode: 938: William Ury on How to Thrive in Conflict

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1028: How to Bridge Disagreements and Create More Win-Win agreements with Robert Fersh

How to Be Awesome at Your Job

1028: How to Bridge Disagreements and Create More Win-Win agreements with Robert Fersh