23 Oct 2023
33m

Hybrid work: Out of office

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Boss Class from The Economist

Hybrid work has fundamentally altered the professional landscape, forcing managers to reconcile the tension between employee flexibility and organizational cohesion. While some leaders, such as JPMorgan Chase’s Jamie Dimon, argue that physical presence is essential for leadership and mentorship, others like Slack CEO Lidiane Jones emphasize that accessibility and productivity can thrive in distributed environments through intentional communication and "focus time." Data from Stanford economist Nick Bloom suggests that hybrid arrangements are highly valued by employees, yet a significant "productivity gap" persists, with managers often skeptical of output when direct observation is absent. Successful adaptation requires shifting from input-based management to robust output-oriented performance systems, alongside a clear, data-driven strategy for when and why employees should gather in person to foster culture and collaboration.

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