How can HR advocate and support their front-line leaders?

Why is it a smart investment to develop your front-line leaders and team members?

My guest on this episode is Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of “Lessons from the Drive-Thru.”

During our conversation Monica and I discuss:

Monica's unique career journey at Yum Brands, progressing from restaurant manager to training leader to Chief Operating Officer for KFC in Thailand and the U.S.
Her mission to help elevate, support, and develop front-line leaders across the world
The importance of organizations developing management training programs that emphasize leadership, decision-making, and team empowerment
The critical role of face-to-face training and mentorship for frontline leaders
How HR leaders can ensure frontline leaders' voices are heard, even when they are not in the room.

Connecting with Monica:

Connect with Monica Rothgery on LinkedIn

Episode Sponsor:

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“Investing in Frontline Leaders” with Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of Lessons from the Drive-Thru

Future of HR