Mayden made a decision to operate without managers.

They realised that they needed to provide some frameworks for their teams so they created internal coaches.

Since then they have become more efficient, more effective and receive excellent customer feedback.

In addition their staff are all proud to work there.

In this podcast we explore the model with Michele who is the owner of the coaching framework. We discuss how they set business direction and the challenges and opportunities of working without hierarchy.

It is an inspirational episode for anyone seeking to work differently, drive productivity and slash internal complexity.

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For more information about Chris Webber and Foxleigh Commercial Performance find us online

⁠⁠www.foxleigh.net⁠⁠

⁠⁠Chris Webber | LinkedIn⁠⁠

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Prior to joining Mayden, Michele worked for 10 years in international aid before moving to a business development role with an NHS community service provider. After yet another operational restructure, which the NHS is notorious for, Michele became Head of Marketing and PR for that organisation. Michele joined Mayden in 2014 as a freelance marketing contractor but the lure of Mayden's open culture, sense of purpose and fantastic group of colleagues made staying on in a permanent role a no brainer. Within two years of Michele joining, Mayden took a leap of faith to become a company of self managing teams, at which point she retrained as a coach and set up Mayden's internal coaching programme. Michele is a professionally certified Business and Personal Coach and runs both Mayden's coaching and mentoring programmes, as well as working across the business to support colleagues to thrive in a company that organises a little differently.

Michele Rees-Jones, ACC (ICF) | LinkedIn

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