Dr. Charlotte de Brabandt has been in procurement for 14 years and worked in five different industries on three different continents. During this time, the world has undergone massive changes—and so has the world of procurement.

The crises we’ve faced have led to a further reliance on technology to navigate supplier negotiations, but it’s also led to a shift in relationships. Procurement needs to move away from impersonal numbers-based negotiations toward collaborations. We actually need to build relationships with vendors to remain competitive.

Charlotte explores this idea—and delves into the future of technology and AI in procurement—in this fascinating episode of Negotiations Ninja.

Outline of This Episode

[1:35] Learn more about Dr. Charlotte de Brabandt
[5:55] Embracing changes in communication
[8:11] Embrace the shift toward supplier relationships
[15:28] Procurement hinges on relationships
[17:45] Charlotte’s conversation with Sophia the robot
[19:49] The future of AI in procurement
[22:58] The implications of technological advancement

Resources & People Mentioned

Sophia the Robot
Amazon Go

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Why Procurement Should Focus on Supplier Relationships with Dr. Charlotte de Brabandt, Ep #379

Negotiations Ninja Podcast

Why Procurement Should Focus on Supplier Relationships with Dr. Charlotte de Brabandt, Ep #379