How Zoom grew 30x almost overnight

The discussion centers on Eric Yuan's journey, from his early career at WebEx to founding Zoom. Yuan recounts his initial struggles to obtain a visa to Silicon Valley and his motivations for leaving Cisco to create a better video conferencing solution. A key element of Zoom's success, according to Yuan, is the company culture centered on "delivering happiness" to both employees and customers. Yuan also addresses the challenges of hyper-growth during the COVID-19 pandemic, the importance of maintaining an open ecosystem in the face of increased competition, and reflects on the difficult decision to implement layoffs after over-hiring to meet pandemic demands. Finally, Yuan emphasizes the need for balanced immigration policies that recognize the contributions of immigrants to American innovation.