
Ryan Anderson, CEO of Filevine, addresses how SaaS companies can transition to becoming AI-native. He argues that companies must be willing to deconstruct existing, successful code and systems if they don't contribute to a competitive AI advantage, using a four-quadrant matrix to guide these decisions. Anderson stresses the importance of shifting from content-focused to context-driven systems, where AI agents can leverage data for intelligent action. He uses the analogy of Cher's closet from "Clueless" to illustrate how AI agents and existing data systems can coexist, with SaaS applications serving as the "closet" for AI "agents". To achieve this, companies need to restructure their data architecture, hire AI-native talent, rebrand to reflect an AI-centric identity, and adopt usage-based pricing models to compete effectively.
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