What gets lost when we treat conversations like transactions | Khaya Dlanga

Khaya Dlanga discusses the power of simple human connection through storytelling. He illustrates this with anecdotes, including meeting William Shatner, who demonstrated exceptional listening skills, and a childhood memory of seeing different images in the moon based on cultural background. Dlanga argues that conversations should not always be transactional but enjoyed for their own sake, emphasizing the importance of connecting with others in an age dominated by technology. He shares a personal tragedy about his brother's death due to online gambling addiction and his mother's subsequent heartbreak, highlighting the dangers of prioritizing technology over human relationships. Ultimately, Dlanga asserts that human connection is essential and cannot be replaced by AI.