AI is making its way into many areas of banking and fintech but one area where it already has a strong foothold is detecting financial crime. And there are some companies doing new and innovative things with this AI technology here.

My next guest on the Fintech One-on-One podcast is Adam Famularo, the CEO of WorkFusion. His company has created these AI digital workers that are integrated into the workforce of a bank or fintech. These are real digital assistants that have been brought to life by WorkFusion.

In this podcast you will learn:

What attracted Adam to the CEO role at WorkFusion.
How he describes the company today.
How their AI Digital Workers operate and the different job roles they have.
An explanation of the use cases for these digital workers.
How they have trained the digital workers.
How banks are augmenting these digital workers with their workforce.
What kind of feedback they have received by humanizing their AI models.
What is involved in the onboarding process.
Where the AI digital workers fit within their core software.
The typical organizations using WorkFusion today.
A couple of case studies from banks using their software.
How much they are reliant on LLMs and Gen AI.
How they reduce the risk of errors or hallucinations.
What this will all look like in five years.
How this will impact the human workers interacting with the AI workers.

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Adam Famularo of WorkFusion

Fintech One-On-One