In this episode of Fintech Leaders, Miguel Armaza interviews Andrew Wang, CEO, and Linda Du, CEO of Valon, an infrastructure platform transforming mortgage servicing in America. Andrew and Linda share the story of how they built Valon, including the initial challenges of obtaining licenses and building a system to process loans, the decision to build both a software company and an operating servicer, and the shift to focusing on the software side of the business. They also discuss their approach to branding and marketing, their go-to-market motion, and the importance of profitability and efficiency. Additionally, they talk about the impact of LLMs on their business and how they are thinking about organizational design in the age of AI. They offer advice for founders, including being clear on what you're betting on and being conscious about whether you're building a business or a venture lottery ticket.
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