Successfully Deploying AI for Traditional Businesses

In this episode of the AI Explored podcast, Michael Stelzner interviews Karl Yeh, co-founder of 0260.AI, about how traditional businesses can successfully implement AI. Karl shares his journey into AI, starting in 2014, and discusses common misconceptions about AI adoption, emphasizing the importance of change management and rebuilding processes to be AI-centric. He highlights that the real threat comes from AI-native companies and details a strategic approach to AI implementation, starting with a discovery phase to identify repetitive tasks and potential AI solutions, creating discovery summaries for each department, and developing an overall AI strategy with pilot recommendations and a roadmap. Karl provides examples, including an accounting company that automated manual data entry and implemented an AI phone reception, and stresses the need for internal champions and ongoing training to ensure sustained AI adoption and flexibility.