The podcast features an interview with Giulio Segantini, who discusses a technique for handling objections during cold calls. His method involves turning the objection ("I hate cold calls") into an opportunity for connection by asking clarifying questions and emphasizing his human side rather than his sales role. He shares anecdotes about the effectiveness of this approach across various regions and cultures, noting exceptions for non-native English speakers and certain high-level financial sectors. The interviewer, Armand Farrokh, raises concerns about professionalism and cultural differences, prompting Segantini to further explain his strategy's psychological basis and adaptability. The podcast also includes brief sponsor messages for Seismic and Aligned.
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