Why Can't I Find and Get to the Right Doctor?

In this episode of Ground Truths, Eric Topol interviews Owen Tripp, CEO of Included Health, about his personal experience navigating the healthcare system and the mission of his company. Tripp recounts his misdiagnosis and eventual discovery of a brain tumor, highlighting the challenges patients face in finding the right specialists. He explains how Included Health partners with large companies to provide their employees with access to high-quality care, including virtual primary care, urgent care, and behavioral health services. Tripp differentiates Included Health from traditional telehealth companies by emphasizing its commitment to continuity of care and patient-centered approach. The conversation shifts to the potential of AI in healthcare, with Tripp focusing on its role in simplifying complex insurance information and providing personalized health coaching. Both discuss the current limitations in integrating patient-generated data and express optimism for the future of healthcare.