In this episode of the SaaStr Podcast, Kit Colbert interviews Arvind Nithrakashyap, CTO and co-founder of Rubrik, about scaling a SaaS company. Arvind discusses Rubrik's growth strategy, emphasizing the importance of multiple innovation curves and a go-to-market incubation engine for new products. He highlights the company's customer-first culture, transparency, and the need to acknowledge mistakes to maintain high customer satisfaction. The conversation shifts to AI, where Arvind details Rubrik's product strategy, which includes enhancing their platform with AI to assist customers and enabling customers to build their AI applications by solving data access and security concerns. He also shares insights on adopting AI internally, focusing on business metrics and the importance of cross-functional alignment and experimentation.
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