js","9897","static/chunks/9897-96ec494a15704266.js","4005","static/chunks/4005-f97caa47699c0d92.js","9180","static/chunks/9180-141aeb8e4de0fb19.js","855","static/chunks/855-cf19c6c21b03f067.js","5208","static/chunks/5208-62bc554de8278993.js","1094","static/chunks/1094-e2bede973ee0fcba.js","261","static/chunks/261-62d59822d4693e14.js","105","static/chunks/105-0cf779e7b5058905.js","3204","static/chunks/3204-771fe8926763857e.js","1416","static/chunks/1416-2c3ea9586cfb2d8c.js","5657","static/chunks/5657-7d7ce34b53a75bbe.js","3864","static/chunks/3864-e65f5ab7d1e2b87f.js","6936","static/chunks/6936-95130c4492d838b4.js","8678","static/chunks/8678-a0502ad698b1d653.js","9781","static/chunks/9781-cfd3d6d9018cf1de.js","5181","static/chunks/5181-7cb9d448d4c5f6b5.js","1730","static/chunks/1730-e164aa8f11e16aba.js","7755","static/chunks/7755-a0da8883abfcfd81.js","7946","static/chunks/7946-aed52829e81f011b.js","8422","static/chunks/8422-2eeeb4781ba7854c.js","9077","static/chunks/9077-b99ded772bea5001.js","4586","static/chunks/4586-c19be489e417e49c.js","1324","static/chunks/1324-0939666a4c952298.js","7107","static/chunks/7107-4c801ae286d6095d.js","4755","static/chunks/4755-3c4b0c8adb59bcb9.js","5458","static/chunks/app/dashboard/episodes/%5Bid%5D/page-c181d169ce19ca2c.js"],"EpisodeRecommend"] 24:T56e,

In this video, Brian Roisentul emphasizes the importance of creating unforgettable customer experiences rather than just focusing on conversions. He shares insights on how brands can transform mundane touchpoints into magical moments, engage customers through personalization and education, and implement innovative strategies for customer retention and feedback.

Here's a glimpse of what you'll learn:

Focus on creating unforgettable customer experiences, not just conversions
Map out all customer touchpoints to find areas for improvement
Surprise customers in unexpected ways to spark word-of-mouth

Educate customers on their purchases to in

How To "Disnify" Your Customer Experience

The DTC Insider