In this episode of the Think Fast Talk Smart podcast, Matt Abrahams interviews Joseph Grenny, renowned author and speaker, about influence, behavior change, and crucial conversations. Grenny shares insights on ethical influence, emphasizing transparency and goodwill. He introduces the concept of "truth and love" in accountability, highlighting the importance of caring for others' interests. The conversation delves into managing emotions during high-stakes situations, identifying victim, villain, and helpless stories that amplify negative feelings, and offers questions to challenge these narratives. Grenny also touches on the value of human connection in everyday conversations and shares his communication recipe: truth, love, and competence.
