In this podcast episode, Dr. Jonathan H. Westover talks with Richard White about the challenges of customer-facing teams in a fully remote or hybrid environment.

Richard White (https://www.linkedin.com/in/rrwhite/) is founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes.

Check out the ⁠HCI Academy⁠: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work!

Check out the LinkedIn ⁠Alchemizing Human Capital⁠ Newsletter.

Check out Dr. Westover's book, ⁠The Future Leader⁠.

Check out Dr. Westover's book, ⁠'Bluer than Indigo' Leadership⁠.

Check out Dr. Westover's book, ⁠The Alchemy of Truly Remarkable Leadership⁠.

Check out the latest issue of the ⁠Human Capital Leadership magazine⁠.

Each HCI Podcast episode (Program, ID No. 627454) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 0.50 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).

Human Capital Innovations has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. Each HCI Podcast episode qualifies for a maximum of 0.50 points.

S47E16 - The Challenges of Customer-Facing Teams in a Fully Remote or Hybrid Environment, with Richard White

Human Capital Leadership