This podcast episode interviews Erin Meyer, an expert on cross-cultural communication, about her experiences and insights. The conversation explores how communication styles differ across cultures, focusing on emotional expressiveness, feedback methods, and trust-building. Meyer uses examples from her book tour in Japan and her work with Netflix to illustrate how directness and positive feedback are perceived differently across cultures. The discussion highlights the importance of understanding cultural nuances to improve communication and collaboration in international settings, suggesting that adapting feedback styles to local norms is more effective than imposing a single approach. Listeners gain practical advice on navigating cross-cultural interactions by fostering trust and adapting communication strategies to specific cultural contexts.
