This Mel Robbins Podcast episode features Dr. Stuart Ablon, a clinical psychologist, discussing his research-backed approach to understanding and addressing challenging behavior. The podcast explores the concept that challenging behavior stems from a lack of skills, not a lack of will, emphasizing the importance of a "helping relationship" built on empathy and understanding. Dr. Ablon introduces a three-plan system (impose will, collaborate, drop expectation) and a four-step empathy process (ask questions, guess, reflect, reassure) to facilitate positive change. The episode concludes with practical advice for dealing with challenging behavior in various relationships, including family and work settings, highlighting the importance of breaking generational patterns of punitive discipline.