In this episode of the SaaStr podcast, experts from Miro, Splunk, Loom, and OpenAI dive into the intricacies of pricing and monetization strategies in the SaaS industry. They highlight that pricing is not a fixed aspect but rather a dynamic feature of the product. The panelists emphasize the need to align pricing models with business goals, whether that’s focusing on user growth or maximizing revenue. They discuss the careful selection of value metrics and the importance of experimenting with pricing and packaging, all while considering the associated risks and maintaining a customer-centric approach. The conversation also touches on the challenges of adjusting prices, the significance of packaging for customer segmentation, and the value of seeking expert guidance early in a company’s development.