In this episode of HBR IdeaCast, Toni Townes-Whitley, CEO of SAIC, shares her vision for transforming the company. She outlines a four-part strategy that includes optimizing the portfolio with responsible AI, refining the go-to-market approach, fostering a cultural shift towards an enterprise mindset and upskilling, and revitalizing the brand. Townes-Whitley highlights the significance of measurable metrics, phased changes, and cultivating an inclusive culture to ensure successful transformation. She also discusses the ethical use of AI in government and reflects on her journey as a Black female CEO in a predominantly male and white industry.
