In this podcast episode, Gabriel Dillon, Principal Strategic Alliance Manager at Contentful, explores how AI is revolutionizing content management and personalization, especially after Contentful's acquisition of Ninetailed. He highlights the powerful collaboration between the two companies, noting that while AI significantly boosts content creation, human creativity is still vital for effective brand messaging. The discussion also delves into the significance of owned media for brands, the role of governance in AI-driven content, and looks ahead to future trends that emphasize genuine audience engagement. Ultimately, Dillon stresses the importance of building loyalty and fostering a human connection in brand interactions.
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