In this podcast episode, we explore the unique challenges of implementing Service Level Objectives (SLOs) at Google Cloud, particularly how the B2B model changes the game. Guest Narayan Desai discusses the complexities of SLO application, highlighting the need to address diverse workloads and specific customer experiences. He encourages listeners to refocus on the balance between performance metrics and error analysis. Desai advocates for a solid framework based on stationarity and variance, suggesting that a fresh take on reliability analytics can uncover valuable insights into performance and user needs. This approach aims to promote collaboration and enhance reliability practices in cloud computing.
