This podcast episode critically examines Amazon's recent performance challenges, driven by increased competition and its implications on sellers while highlighting the platform's evolving dynamics, such as rising fees, quality debates of Chinese products, new policies affecting seller fulfillment, and emerging alternative platforms like Rivley that cater to US businesses. The hosts underscore the importance of fostering competition in the e-commerce market to prompt Amazon to enhance its seller support, thereby raising the bar for customer service and overall fairness in the marketplace.
