The podcast delves into Alex Goldman's experience with a tech support scam, tracing the operation back to a call center named Accostings in India. Goldman and producer Damiano Marchetti investigate the company, uncovering a network of scam websites and a key figure named Kamal Verma. Goldman repeatedly calls the call center, eventually connecting with Verma, who is not the boss, but the right-hand man of Deepak Verma. Former employees reveal Accostings' exploitative practices, targeting young workers from rural areas. The investigation reveals that Accostings uses third-party entities in the US and UK to process payments. After Goldman's persistence, Kamal quits his job and invites Goldman to visit him in India.
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