#103 Long Distance, Part II

The Reply All podcast episode concludes a story about Alex Goldman's attempt to confront a tech support scammer. Goldman, along with Damiano Marchetti, travels to India to find the call center responsible for scam calls. Their investigation leads them to Punjabi Bagh, where they discover the call center, Accostings, is operating above a bar they previously visited. They meet with Kamal, a contact, and Deepak Verma, the owner of Accostings, facing denials and evasive answers. With the help of a reporter, Snigdha Poonam, they locate the call center, but their attempts to enter are thwarted. Ultimately, Goldman confronts Kamal over the phone, accusing him of being a scammer, but receives no admission. The episode highlights the difficulty in shutting down these scams and the frustration of confronting those responsible.