This podcast episode explores the topic of design processes in UX design, highlighting the significance of flexibility, the discovery phase, and the double diamond framework. The speakers discuss the differences between freelancing and working in big companies, emphasizing the importance of research, defining, and managing processes under constraints. They also emphasize the role of the UX process in reducing risk for clients and involving stakeholders throughout the project. The significance of one-on-one interviews with stakeholders and adapting to changes is highlighted. The episode concludes by emphasizing the importance of setting clear expectations for stakeholders in the design thinking process.
