How to make sure your package finds its way home?

This podcast episode explores the challenges and regulations in the express delivery industry in China. The new regulations aim to protect consumer rights and address negative practices, such as mishandling packages. There is a debate about balancing consumer expectations and delivery efficiency, with some suggesting charging more for a personalized delivery experience. The episode also discusses the challenges faced by foreigners using Chinese e-commerce apps, including language barriers and cultural differences in understanding addresses. The difficulties in translating English addresses into Chinese are highlighted, with suggestions for using templates and obtaining consent before dropping off deliveries. The importance of obtaining consent from customers and the need for regulations to define responsibilities and duties are emphasized. The episode concludes with contrasting perspectives on finding fulfillment in life and pays tribute to the legacy of Leslie Chung, a multi-talented artist.